Why was I suspended from Microsoft rewards after entering a sweepstakes?

Discus and support Why was I suspended from Microsoft rewards after entering a sweepstakes? in XBoX on Windows to solve the problem; (This has been my 4th problem with my Xbox Account and Xbox itself within a year of owning it, so I am genuinely losing patience.) So, I've been... Discussion in 'XBoX on Windows' started by NOtMETD3, Nov 20, 2023.

  1. NOtMETD3
    NOtMETD3 Guest

    Why was I suspended from Microsoft rewards after entering a sweepstakes?


    (This has been my 4th problem with my Xbox Account and Xbox itself within a year of owning it, so I am genuinely losing patience.)

    So, I've been "suspended from Microsoft rewards" for about a month now, and I keep on thinking it'll unsuspend me, but no, I wasn't even told why I was suspended from rewards in the first place. The day before I was suspended, I put down a hundred of my rewards points for a Assassins Creed: Mirage bundle entry, and the next day, I was suspended and haven't been unsuspended since. I genuinely am confused about this because I legitimately play the games and try to earn my own points, but apparently my Xbox thinks that I am some type of skid and now I can't access my rewards account. If someone could please explain a few things like why I was suspended, how long I'll be suspended for, etc. To whoever reads this, thank you for your time.

    -Paul

    :)
     
    NOtMETD3, Nov 20, 2023
    #1
  2. Gerardo CG Win User

    Why was I suspended from Microsoft rewards after entering a sweepstakes?

    Hi there Paul, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    I'm sorry to read that this is the fourth issue you've faced with Xbox so far. I understand that this can be annoying and frustrating.

    In this situation, it will be necessary for you to contact Microsoft Rewards Support directly. They can provide the reason for the suspension and inform you whether it is possible to lift the suspension or not. They manage the Microsoft Rewards program and handle suspensions and bans, so they are the ones who can assist you.

    You can contact Microsoft Rewards Support through the following link:

    https://rewards.bing.com/support

    Please keep in mind that in this public community forum, we are just players like you trying to help and guide other players. We do not have access to any accounts or information about other users.

    Thank you for your understanding, and I wish you good luck, friend.

    Kind regards,
    Gerardo.
  3. Weezy_p1 Win User

    Why was I suspended from Microsoft rewards after entering a sweepstakes?

    I have the same issue, I have been suspended with no real reason to why, as I haven't broken any of the terms of service.

    I have sent three tickets so far to Microsoft Rewards Support over the course of two months and haven't received a reply back. I check my email and email junk folders daily and nothing no reply.

    I don't know how else to get in contact with the support team where I can actually get some reply contact, it's quite discussing for a company as big as Microsoft.

    I myself like Paul I'm still looking for a way to get in contact with the support team that will actually respond to support tickets or any other means.

    Thanks.
  4. Smwutches Win User

    my vip vault problems

    and why the hell would i want to enter sweepstakes even every month if that is a matter of luck plus the difference between the points you needed in the live rewards and in the microsoft rewards is huge 7500 to enter a sweepstake to win a live reward card
    ?

    i think the gamers should send the gamers should send them a strong message by opting out the live rewards and asking them the money , we are gamers not some guys that want to spend the day searching on bing or awsering things to win points that after months
    give you something you can buy for less than 10 dollars
    My point was you don't have to enter the sweepstakes. You can just redeem the gift cards. The sweepstakes are optional.
  5. SharperIsland65 Win User

    my vip vault problems

    They do have a lot of sweepstakes, but you can just redeem the points for Xbox gift cards and subscriptions and gift cards to other places like Amazon without entering a sweepstakes.
    and why the hell would i want to enter sweepstakes even every month if that is a matter of luck plus the difference between the points you needed in the live rewards and in the microsoft rewards is huge 7500 to enter a sweepstake to win a live reward card
    ?

    i think the gamers should send the gamers should send them a strong message by opting out the live rewards and asking them the money , we are gamers not some guys that want to spend the day searching on bing or awsering things to win points that after months
    give you something you can buy for less than 10 dollars
  6. PalmettoBling Win User

    Help with Sweepstakes...

    Oh, yeah, is this for an Ambassador Sweepstakes or a Microsoft Rewards sweepstakes? The page I linked to was for Microsoft Rewards. If this is about Xbox Ambassadors then check the Ambassadors discord channel #season-17-rewards

    Was confused why the title was Xbox Ambassadors, that makes so much more sense.
Thema:

Why was I suspended from Microsoft rewards after entering a sweepstakes?

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