Why was i 2 day banned for my gamer pic ive had for 5 years? It was just my avatar on a...

I don't have the option to appeal it tho. And theres now way or reason i should have a ban for a gamer pic that consists of an avatar of a skateboarder. Theres not a single thing inappropriate about it. And the contact support says can't contact them over the issue. So i have to just accept a wrongful ban now? And its funny this happened after the enforcement stuff changed to these strikes and stuff? So what if it happenes more for no reason and strikes build up n i cant appeal unfair bans? If i actually did something to get a ban id accept it but a perfectly acceptable gamer pic getting me a ban after 5 years of it being the same is absurd , unfair , and uncalled for . So is there a way to actually contact someone who can actually investigate this unfair ban and why it happened in the 1st place? Losing features like communication and multiplayer unfairly is not right

Hi there,

I'm sorry to tell you, no one in the forums, or even Support can answer any specific enforcement/suspension questions. Only the Safety team members can answer those questions and they do not use the forums. They are only contactable through the case review process.

If the suspension qualifies, you can follow the steps here to submit a case review.

DENAz666, looks like I spoke too soon. I just tried changing my gamer pic and when I took the pic of my avatar it switched to an old avatar gamer picture. Anybody know why this is happening?

Ive made my avatar my gamer pic on the xb1. The only thing which annoyed me is that I had a little dragon pet which doesnt show up :/.

I had tried the 10 sec. hold and unplug option 2 days ago, yesterday and just now. Still no Prop in profile. There is no prop or Avatar on site only shows Gamer pic.