Why the Xbox charge me twice for fc24 in different price?

Discus and support Why the Xbox charge me twice for fc24 in different price? in XBoX Games and Apps to solve the problem; I just purchased fc24 inside fifa23?And when I wanted to download it I couldn't find the game and then I go search outside the store then need me to... Discussion in 'XBoX Games and Apps' started by Tan Kah Keng, Dec 27, 2023.

  1. Tan Kah Keng
    Tan Kah Keng Guest

    Why the Xbox charge me twice for fc24 in different price?


    I just purchased fc24 inside fifa23?And when I wanted to download it I couldn't find the game and then I go search outside the store then need me to purchase again in different price?how is this even possible?can I get my refund for the 1st purchase?Can U please reply me as soon as possible?and give me a right answer and a solution to it...why I need to purchase same item twice to get it?how is it even right?

    :)
     
    Tan Kah Keng, Dec 27, 2023
    #1
  2. MarvinaPerez Win User

    Why the Xbox charge me twice for fc24 in different price?

    Hi, my name is Marvina and I will be happy to help you.

    I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Camilo Torres J, recommends the following steps for a solution.

    In this specific case, it is necessary that you contact our billing specialists. They will tell you if there is an error and if necessary the respective refund will be made. Access the website: XBOX Support.

    We'll be here if you have any additional questions. Remember that you can always count on us.

    https://support.xbox.com/contact-us/

    Information source (credits):
    https://answers.microsoft.com/thread/14b6f4da-0808-458e-82d9-97a29f28e728

    Best regards,
    Marvina.
  3. GOATSqaudMC Win User

    Unable to contact Xbox Support

    I spent $21 and it charged me twice. Why does it charge me twice this is not the first time this has happened.
  4. Joe Schwab Win User

    Why do I get charged twice a month

    Why am I getting charged twice a month
    I was charged twice for microsoft xbox
  5. Darhyl Amizola Win User

    Why am I being Charged Twice with Different Prices for XBOX Gamepass Ultimate?

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox Game Pass Ultimate duplicate charges.

    Based on your description, the different prices might be due to added tax however to confirm the actual billing details, kindly sign in to account.microsoft.com > payment and billing > order history > from there, check the charges details for the 19.47 and 18.39.

    If there are questionable added charges, I highly recommend you reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this:

    https://support.xbox.com/en-US/contact-us/

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. Phoenix~ Win User

    Why am I being Charged Twice with Different Prices for XBOX Gamepass Ultimate?

    I don't think the 19.47 is added taxes. It's 16.99 without taxes and typically, it's 18.39 with. I just want to know mostly why I'm being charged twice this month because my card did have an error so I resigned up and that's when it billed me a second time this month
Thema:

Why the Xbox charge me twice for fc24 in different price?

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