why the hell wont it let my xbox connect to the internet after y’all’s servers went down

Hi QexnQ, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Do you receive an error message or code?

Please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

Let me know if it works!

why my xbox wont connect to the internet when my internet is on

Why would my Xbox connect to my hotspot or internet

Why other servers gave us full speed of download ?? Steam, Orgin ... but no MS with his Live on Xbox 360 wont let us to use our internet full speed. Why noone didnt told me that i wont have full speed on my console, why there is no info in manual ??

look the problem is when the xbox one servers go down when the next xbox (the xbox after the 1) you wont be able to connect to the internet so you would have a boat anchor and worthless games. it's sad but oh well i know me and my friend (who has had xbox
since the original) will be going ps4.

This did not help it still doesn’t let me reset my password it jus keeps saying not enough information idk what more information y’all want all I’m trying to do is cancel a subscription bud I can only do it from the Microsoft app and it doesn’t let me reset my password I send a request for I can reset my password and all y’all say is not enough info idk why y’all keep saying that If it’s my account y’all needa get me my password back in alr putting everything i know and y’all jus keep saying not enough information and I need y’all to let me reset my password because I need to cancel a subscription and y’all not letting me reset it so y’all just keep charging me for the subscription