Why the hell am I not being able to purchase an Xbox series X game

Discus and support Why the hell am I not being able to purchase an Xbox series X game in XBoX on Windows to solve the problem; I couldnt download a game called biomutant or any type of Xbox series X game and it was a mark down from cyber something or other and was 39.99 and... Discussion in 'XBoX on Windows' started by Den D1, Dec 2, 2023.

  1. Den D1
    Den D1 Guest

    Why the hell am I not being able to purchase an Xbox series X game


    I couldnt download a game called biomutant or any type of Xbox series X game and it was a mark down from cyber something or other and was 39.99 and lowered to around 15 dollars and its like a 5 day only type of sale so I missed out on that price. I also tried to pre-order Avatar the game and turned down again and it seemed to happen after my console started acting up to were I thought it could be a type controller drift type problem as controlling was all erratic when searching stuff up yet I felt now it couldnt be that type of and issue cause the crappy remote control that you have to point it directly at the console in order to use was also moving erratic.It has happened before to were I couldnt purchase an item but never acted erratic before

    :)
     
    Den D1, Dec 2, 2023
    #1
  2. Kathy A. Win User

    Why the hell am I not being able to purchase an Xbox series X game

    Hello Den,

    Thank you for posting in Microsoft Community.

    We understand that you're trying to purchase Xbox Series X games. There could be several reasons why you're unable to purchase games, such as an issue with your payment method or purchases restriction with your account.

    For that, we recommend the following steps below:

    1. Checking your payment information and ensuring that it's up to date. On a browser, sign into your account through this link: Microsoft account | payment options
    2. If you are restricted to make a purchase, you may need to inform your parents to enable the payment of games. Troubleshoot buying issues with Microsoft Store - Microsoft Support
    3. You can also try purchasing the game from a different device or browser and connect to a different internet connection to see if that resolves the issue.
    4. If you are getting issues with the purchase, please share to us the error message/code. You may share a screenshot and please do not include your personal information like full name or card details.

    For the controller and console issue, try the following:

    Clean your controller and console.
    Update the console and controller.


    Try power cycle console:

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.
    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Power cycle controller:

    1. Press and hold the Xbox button for 5-10 seconds until the controller turns off.
    2. Wait a few seconds, and then press and hold the Xbox button again to turn the controller back on.

    Let us know how it went.

    Sincerely,



    Microsoft Community Moderator
  3. Kathy A. Win User

    Why the hell am I not being able to purchase an Xbox series X game

    Good day!



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
  4. Cameron F.1 Win User

    Why am I unable to Play Modern Warfare (2019) on my Series X but, I can play it on my Xbox One?

    I purchased the game on the Xbox One. Why would I need to purchase it again for the Series X?
  5. Francia J. Win User

    Fifa 23 xbox x|s crossplay with Ps5/Pc

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You have installed the game version, if you purchased the FIFA 23 ULTIMATE EDITION XBOX ONE & XBOX SERIES X|S you will be able to install both games.

    Simply search FIFA 23 XBOX SERIES X|S on your Xbox Series S to install the correct version.
  6. Big Country1 Win User

    Why is my Xbox Series X crashing on high quality Games.

    So I ended up purchasing a new Xbox. I purchased a series S for the time being. I have sold the Series X, before selling the issue still persisted. After buying a new series S the problem no longer is an issue for me. I am still looking to buy a new series X in the near future in hopes of the problem to be resolved. Thank you for you assistance.
Thema:

Why the hell am I not being able to purchase an Xbox series X game

Loading...
  1. Why the hell am I not being able to purchase an Xbox series X game - Similar Threads - Why hell being

  2. Prior to the update, why did random videos from my Xbox get deleted?

    in XBoX on Consoles
    Prior to the update, why did random videos from my Xbox get deleted?: I know about that big stupid update that Microsoft decided to implement, that’s not the question here. The question is, I have a video capture from Battlefield 3 from way back, but not from a...
  3. Why is the series X ping so high

    in XBoX on Consoles
    Why is the series X ping so high: Why is my ping around 80 when playing thru the xbox but if I'm playing the same game on geforce now thru edge browser, also on the xbox, it's 10. My ping was much lower on the one X as well, it...
  4. Why is it that every Minecraft skin I download off the internet is basically "not a skin"...

    in XBoX Accessibility
    Why is it that every Minecraft skin I download off the internet is basically "not a skin"...: Why is it that every Minecraft skin I download off the internet is basically "not a skin" in game? I've tried every skin I can, and all of them aren't considered skins....
  5. Why are mods not available for Stardew Valley?

    in XBoX on Windows
    Why are mods not available for Stardew Valley?: I understand that there are some issues with installing mods that are not offered by the Microsoft store or otherwise vetted by Microsoft as there could be issues with cheating in online...
  6. Why are all threads in regards to 4K HDR 120Hz and Dolby Atmos cutouts all locked?

    in XBoX on Consoles
    Why are all threads in regards to 4K HDR 120Hz and Dolby Atmos cutouts all locked?: Here's an example of one that's locked that I chimed in on. Over 16,000 people viewed and you STILL haven't acknowledged or resolved the issue. Which is ****....
  7. Why won't my xbox reset or show on my TV screen?

    in XBoX on Consoles
    Why won't my xbox reset or show on my TV screen?: So my xbox does not want to reset what so ever even trying to factory reset it nor does it want to show the loading screen on my TV and I've already switched out the hdmi cord 3 times how do I fix...
  8. Can someone explain why I got banned

    in XBoX Rewards & Social
    Can someone explain why I got banned: I got banned for accidentally putting kill ur self I ment to put go heal ur self on fortnite c1e189d7-b701-43b9-a34b-040d05a8d3b1
  9. Why don't I see hell let loose on cloud gaming

    in XBoX Games and Apps
    Why don't I see hell let loose on cloud gaming: Why don't I see hell let loose on cloud gaming it said it's coming to card game too so I was wondering if it still going to be on cloud gaming 1a7f8814-90ac-479a-a7a2-b68eabf23abe
  10. Why can't I put my gamertag -ThcKraven- it's for my clan man thc stands for the hell clan

    in XBoX Accessibility
    Why can't I put my gamertag -ThcKraven- it's for my clan man thc stands for the hell clan: Why can't I put my gamertag -ThcKraven- it's for my clan man thc stands for the hell clan 7234c3fd-6d9f-4209-8642-3db91796e26c