WHY SANCTION?!

Discus and support WHY SANCTION?! in XBoX Games and Apps to solve the problem; I have paid Xbox live for my son, 14, since a few years. He just told me that he couldn’t finish his game yesterday night because he had been banned... Discussion in 'XBoX Games and Apps' started by lozeemma, Feb 2, 2017.

  1. lozeemma
    lozeemma Guest

    WHY SANCTION?!


    I have paid Xbox live for my son, 14, since a few years. He just told me that he couldn’t finish his game yesterday night because he had been banned from the game I bought on Microsoft store for him.

    Indeed, I received an email informing me of the sanction WITHOUT ANY DETAILED EXPLANATION, WITHOUT ANY FURTHER ADO, WITHOUT ANY PROOF (there could be NO proof because he didn’t cheat).

    It seems that other players complained, may be they just are bad loosers?

    Please, explain to us where the cheating is, my son doesn’t even know how he could do!!!!!

    What is this world Microsoft is imposing to my son, a world in which you can be condemned without any trial and the possibility of defending yourself?!

    Of course, there is no possibility to contact with this service of Microsoft and not even a forum in french (we are from France), inacceptable and shameful.

    I want Microsoft to pay me back for the 7-day impossibility to play, and apologize to my son for treating him as a cheater.

    Emmanuelle AONO

    :)
     
    lozeemma, Feb 2, 2017
    #1
  2. AnneJen60
    AnneJen60 Guest
    WHY WHY WHY WHY WHY????????????????????????????????????????????????????????????

    WHY I CAN´T PLAY DAILY CHALLENGS?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
     
    AnneJen60, Feb 2, 2017
    #2
  3. Mister Maka
    Mister Maka Guest
    WHY WHY WHY WHY WHY????????????????????????????????????????????????????????????

    Hey there AnneJen60!

    Sorry to hear about the Daily Challenge trouble. So that we can best help out, can you please let us know the trouble you're having with challenges? If you haven't already, please give your PC a full restart to see if that helps.
     
    Mister Maka, Feb 2, 2017
    #3
  4. Smwutches
    Smwutches Guest

    WHY SANCTION?!

    If it's a game specific ban, you would need to contact the developers. If it's an Xbox Live ban, you would need to go to http;//enforcement.xbox.com for information and to see about submitting a case review.
     
    Smwutches, Feb 2, 2017
    #4
  5. Smwutches Win User

    WHY SANCTION?!

    If it's a game specific ban, you would need to contact the developers. If it's an Xbox Live ban, you would need to go to http;//enforcement.xbox.com for information and to see about submitting a case review.
  6. iTonic ZT Win User

    Regular Sanctions

    And don't tell me to go on enforcement to see the details, I don't have the special reason why I was sanctionned
  7. Sub Zero1 Win User

    why are russian people that are living in Russia not banned from online gaming on xbox? Is Microsoft prorussia or what? are there no sanctions for russian people?

    Are you a pro-Russian sympathizer or what? I only want the Russians living in Russia to be sanctioned and not the Russians outside of Russia, think for a second before you write anything! And why are you dragging the American government into the mud? In an interview, the Ukrainian president asked all countries to sanction Russian gamers.
  8. XBF Brad A Win User

    Sanction

    Hi Alexandre,



    Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions. Once
    you log in, click on the suspension and it will show the duration.



    If you were suspended for longer than a day you can also submit a case review from the same website.

    To see how to submit a case review, please check out the following link:

    https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6

    As there is nothing more we can do I will be locking this thread.

    I hope this helps.

    Brad
  9. gds1972 Win User

    Sanctions

    Hi

    If you go to the
    Xbox Enforcement website
    you will be able to review any enforcement actions received and if eligible request a case review.

    Please don't forget when using your Xbox to be mindful of the
    Xbox Code of conduct
    and
    Terms of use
    and if someone sends you a message that is not appropriate do not replay to that message just report it.
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WHY SANCTION?!

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