Why my money 36 dolar skating my acont

Hi Rana! I'm more than happy to help you!

If you're requesting a refund, nothing to worry! You can request a refund by signing your account through the refund web form using the link below:

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Note: Requests are made within 14 days of the purchase date and requests are for games in which you haven’t accumulated a significant amount of playtime.

Be aware that submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the above criteria.

If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

i have 13 dolars and i want to buy jade empire that is 9 dolars using my pc but my 13 dolars dont appear

No redeeming for me either - what the hell is wrong with microsoft.... we pay money and get *** by multi billion dolar company! I think ill sell my xbox 360,add some money and buy PS4!

up gard and make new acont

1. I agree! Do you know how nice it would be .to wake up and pop in skate 2. At this point why doI still have the game if I spent my money on a $500 console I should be to play my favorite games.