Why my minecraft realm still says caducaded?

Thank you so much for the update. Can you please sign in to https://account.microsoft.com/services and check if you can see the subscription as "active"?

Once confirmed, remove and re-add your account by following the steps below:

Settings > Apps > Installed Apps > Search for the "Xbox" App > Advanced Options > Repair > Restart your device.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have tried to check on Mojang’s end for the caducaded error however, there are no information available. May I ask what is the exact error message that you’re getting?

i try to play my realm but, i can't for this problem like if i not paid it, but 3 days ago i received a charge for my realm and i don't now why can't i play.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have tried to check on Mojang’s end for the caducaded error however, there are no information available. May I ask what is the exact error message that you’re getting?

My order history says I purchased items for minecraft from the store but not that i got minecraft. It even says I paid for realms?

I redeemed this perk this morning and it doesn't work at all. If I try to go to realms in-game, using java edition as instructed, it just brings up a screen with a link to try a free trial, or a link to buy a realm. When I go to my microsoft account to look at my subscriptions it lists me having a minecraft realm for the next three months.

I'm about ready to cancel my subscription right now. Don't want to be charged when it rolls around for nothing. If it says I have a realm then why don't I have a realm in the game?