Why my elite controller series 2 doesn't turn in?

Hi luisache,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Sincerely

Khou Sun

Microsoft Community Moderator

Hello luisache



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein your Xbox controller doesn't turn on.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• What troubleshooting steps have you tried so far?



In the meantime, we would like you to try the steps provided from this link: Troubleshoot your Xbox Wireless Controller | Xbox Support

If the issue still persist, please let us know. So we can continue our conversation about this matter.



Sincerely

Khou Sun

Microsoft Community Moderator

My controller doesn't take batteries it's the elite series 2 it has a built in rechargeable battery pack

Turns out, the Xbox Elite Series 2 controller needed to be replaced.

Doesn't sound like it the only way to find out if buying one and checking that way, the new elite looks awesome anyways and I'll be buying it

https://www.xbox.com/en-GB/xbox-one/accessories/controllers/elite-wireless-controller-series-2