Why minecraft cape didnt appear iam using java but it shows in the micosoft order history

Discus and support Why minecraft cape didnt appear iam using java but it shows in the micosoft order history in XBoX on Windows to solve the problem; Minecraft cape dosen't appear iam using java version of the game but it shows in order history 238572d1-6d0b-4812-80b1-692abcbe9e47 Discussion in 'XBoX on Windows' started by John Henri Dunant, Jun 17, 2024.

  1. John Henri Dunant
    John Henri Dunant Guest

    Why minecraft cape didnt appear iam using java but it shows in the micosoft order history


    Minecraft cape dosen't appear iam using java version of the game but it shows in order history

    :)
     
    John Henri Dunant, Jun 17, 2024
    #1
  2. kyle_m4496 Win User

    Why minecraft cape didnt appear iam using java but it shows in the micosoft order history

    Hi John. My name is Kyle and I'm an independent advisor.

    Thank you for posting on the Xbox Communities Forum. May I ask which cape you're trying to use in Minecraft Java Edition?

    Note that both the Twitch and TikTok capes are available for Bedrock Edition now, but won't be in Java Edition until July 8.

    Thanks,
    Kyle
  3. Belle_696 Win User

    Minecraft Reedeming Code Error

    Hello Nikodije,

    I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I'm sorry to hear you're having issue with your cape. Can you please try to check if your cape is listed in your order history? https://account.microsoft.com/billing/orders

    If the cape is listed, please open Minecraft Bedrock and try to sign out your Microsoft account then sign back in. Go to Dressing Room > Capes. After activating the capes in Bedrock, please try to restart your Minecraft Launcher and see if they will now show in your Java capes.

    If the cape will still not show up in both Bedrock and Java after a while, please try to reach out to Minecraft support so they can investigate why the cape is not showing up on your account yet and help. https://help.minecraft.net/hc/en-us/request/new...

    For your reference https://help.minecraft.net/hc/en-us/articles/31...

    I will be awaiting your response.

    Regards,

    Belle
  4. Belle_696 Win User

    Minecraft Code, Didn't Get Item. Why?

    Hello Kitty,

    Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I'm sorry to hear you're having issue with your cape. Can you please try to check if your cape is listed in your order history? https://account.microsoft.com/billing/orders

    If the cape is listed, please open Minecraft Bedrock and try to sign out your Microsoft account then sign back in. Go to Dressing Room > Capes. After activating the cape in Bedrock, if you play in Java Edition please try to restart your Minecraft Launcher and see if it will now show in your Java capes.

    If the cape will still not show up in both Bedrock and Java, please try to reach out to Minecraft support so they can help you with your cape. https://help.minecraft.net/hc/en-us/request/new...

    For your reference https://help.minecraft.net/hc/en-us/articles/31...

    I will be awaiting your response.

    Regards,

    Belle
  5. Belle_696 Win User

    I didnt get capes

    Hello Anton,

    I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I'm sorry to hear you're having issue with your capes. Can you please try to check if your capes are listed in your order history? https://account.microsoft.com/billing/orders

    If the capes are listed, please open Minecraft Bedrock and try to sign out your Microsoft account then sign back in. Go to Dressing Room > Capes. After activating the capes in Bedrock, please try to restart your Minecraft Launcher and see if they will now show in your Java capes.

    If the capes will still not show up in both Bedrock and Java after waiting for a while, please try to reach out to Minecraft support so they can help you with your capes. https://help.minecraft.net/hc/en-us/request/new...

    For your reference https://help.minecraft.net/hc/en-us/articles/31...

    I will be awaiting your response.

    Regards,

    Belle
  6. Belle_696 Win User

    My minecraft cape redeem code isn't working.

    Hello Drew,

    I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

    I'm sorry to hear you're having issue with your cape. Can you please try to check if your Twitch cape is listed in your order history? https://account.microsoft.com/billing/orders

    If it is listed in there, please try to open Minecraft Bedrock Edition and go to Dressing Room > Capes. After activating the cape in Bedrock try to restart your Minecraft Launcher and see if it will now show in your Java capes.

    Please try to wait for a few hours after redeeming. If the cape will still not show up in both Bedrock and Java, please try to reach out to Minecraft support. https://help.minecraft.net/hc/en-us/request/new...

    For your reference https://help.minecraft.net/hc/en-us/articles/31...

    I will be awaiting your response.

    Regards,

    Belle
Thema:

Why minecraft cape didnt appear iam using java but it shows in the micosoft order history

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