Why microsoft...why

x Kleptomania x · Oct 25, 2017

So after 1 whole year i decide to try appeal for my old account to be unbanned, now there is a good reason for this and that is that since the new dashboard update which has cause problems for thousands of player including myself came out, it forced be to
have to reset my console..now, i as im sure many are aware that there is an option to press keep games and data.. which i did of course. However upon resetting the console i scrolled to my games and apps to see over 114 games had gone. FULL PURCHASED GAMES!
Might i add..so i figure out finally that its because they were all purchased on my old account which is of course as mentioned..banned...forever. So i try appeal to this and am now told the account will never be trusted to sign in again. So ive lost OVER
£3000 worth of games because microsoft wont let me sign in to my old account just to recover the games. You can keep the account i dont even want it. Just give me access for 1 day just to download my games again. Since 1 year ago i also decided to join the
ambassador program for xbox so i could help others out with situations they get into..much like this one. So im asking.. As an ambassador... As a loyal xbox customer.. Somebody help me please.

:)

TheSpiralMatrix · Oct 25, 2017

WHY Microsoft? WHY!

@Burst Axe

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Off topic but lets say SONY came to you and said we will pay you 1 million dollars to say you can push things onto the PS4 that you cant elsewhere..

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would you do it?

RippenHarra · Oct 25, 2017

WHY Microsoft? WHY!

@burst I curse the change everytime I get up to change my discs to play games that are installed. Unless I go digital ( which I am) this feature on X1 is nerfed.

OndoyBahista · Oct 25, 2017

The enforcement team does not use the forums. To see about submitting a case review, you would need to go to
http://enforcement.xbox.com

bowski477 · Nov 1, 2018

If the ban is a year+ old there will be no option for case review and unfortunately you forfeit any digital content and subscriptions attached to the account.

Leo Invictus

Howdy.

Have you tried an offline system update? If you wish to try that, navigate to the link below and select "I need to update my system offline," and then follow the instructions.

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Looks like you've done everything else, so it might be worth a try. The only time I've experienced the issue you describe was apparently a result of corrupt operating system files which were not being replaced through the standard update process,
and this solution worked for me.

Hope you get back to problem-free gaming soon.

choppyseize

Hi,

I would definitely consider getting it serviced, Quick question, When you completely factory reset the console do games downloaded directly onto the console itself without use of the external work?

DanMoung

Yes my Xbox One is plugged directly into the wall socket. What do you think about compressed air cans? Some people recommend them, but i've also heard that they can harm your Xbox too.

DanMoung

Probably not, you see i have a one year in sore warranty through Gamestop that allows me to directly exchange my Xbox. But three different consoles with the same issues? That's pathetic and ridiculous to me! Are og Xbox Ones and One S models really that
unreliable? I refuse to pay another $200 to upgrade to the One X! I also refuse to trade in my Xbox One, I do not believe that todays trade in values are fair. supported and was a BIG Xbox 360 fan for many despite being a victim to two rrod's.

I'm a video game collector and I also own closee to 100 XB360 games. At the time as i said above i ate the turdwich and overlooked the rrod at the time because I wanted to play all those big exclusives that the 360 once had, but no more! Microsoft has angered
me to the point where I 'm never buying another Xbox game again unless its an exclusive like Gears or Halo 6. I have owned an og model PlayStation 4 for over three years now to this day and it doessn't give me any issues. The Xbox One is a major disgrace and
a huge disappointment and that's putting it lightly.

M3tal Daz3

To get your console serviced:
https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

Why microsoft...why