Why it saying service info unavailable

Discus and support Why it saying service info unavailable in XBoX on Consoles to solve the problem; I want play my game it say connection failed 8e465e21-fe2a-4df9-baff-042bf2acba21 Discussion in 'XBoX on Consoles' started by GOOSTREE FAMILY, Jul 15, 2023.

  1. GOOSTREE FAMILY
    GOOSTREE FAMILY Guest

    Why it saying service info unavailable


    I want play my game it say connection failed

    :)
     
    GOOSTREE FAMILY, Jul 15, 2023
    #1
  2. DeniqL Win User

    Why it saying service info unavailable

    Hi,Michelle! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Try clearing your MAC address

    Press Start at the main Xbox menu.

    Navigate to Settings.

    Select Network Settings, Advanced Settings, Alternative Mac Address, and finally Clear.
  3. STRAPPEDUP413 Win User

    NAT TYPE/ Router help

    In my network settings under current network status it reads service info unavailable why
  4. Lone Wolf4 Win User

    My Xbox series X is saying service info is unavailable but my Wi-Fi is working fine

    It’s still saying service info is unavailable and it’s happening to my brother’s xbox series s as well
  5. Blade201 Win User

    Service info is unavailable

    Yup. I'm getting the same thing. I tried hard resetting, clearing cache, alternate mac address and my account, cant get my account so I did a factory reset and it wont update cause it's say it isn't connected to the internet and when I test my connection
    it says it's all good. This is very frustrating.
  6. NobleangelHD Win User

    Service info is unavailable

    I am having the same exact problem as Mtntrooper34 and have tried these steps support.xbox.com/.../network-connection-error-solution but still it keeps on saying I connect to my router and have an open NAT type but keeps on saying that service info is unavailable.
    If you would kindly give me some detail information of whats going on with the Xbox services I would much appreciate it.
Thema:

Why it saying service info unavailable

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