Why it only appear 1 gift card instead of 2 when I redeemed it

Hi! My name is Ben an Independent Advisor and a fellow member in the community. Hope you are doing well!

With regards to the gift card you redeemed, have you somehow tried redeeming the codes you have again? Just to make sure the status of both cards will show as redeemed.

You may try redeeming it again via https://account.microsoft.com/billing/redeem page. If it shows redeemed now, try checking on your order history page via https://account.microsoft.com/billing/orders page the codes you redeemed should show up there as well.

Looking forward to hearing back from you so we can try to assist further.

Kind regards,

Ben

Hello I am having an issue where I used 2 fifteens to buy stuff and then I bought a 25 dollar gift card and its say it doesn't work for my purchases and i cant put my card back in

This is my second time doing this, I did not have a Credit Card or PayPal Before it is only just now happening.

I also do not have a Credit Card or PayPal to redeem it with
It is why I bought a gift card instead of using a credit card..

If that's the case, it explains why, after months of using "Auto Redeem" on the $10 gift card (previously), I one day found myself no longer auto redeeming the $10 gift cards. I thought it was sketchy at the time and it feels the same now. Can't see why it doesn't function reliably like a subscription program.

It's also annoying that instead of simply crediting your account with Xbox GPU time, like they do with gift card cash amounts, they e-mail you code to redeem. Seems pretty intentional.

I redeemed a 5$ gift card code and it worked however it was cost only 1$ but you need few dollars more than that in your account i don't know why