Why it doesn’t Let me play it

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Planton

Sorry for the inconveniences, right now the pre-order was cancelled for some gamers.

In this case you're going to receive a refund in the next 3-5 business days (can take longer depending on your financial institution)

You can double check this current problem here:

https://support.xbox.com/en-US/

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

I hope this helps resolve your query. Happy Gaming.

Try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in!

If the issue persists, I would strongly suggest trying the troubleshooting steps below:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear

Then select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

Also, It would be great if you can delete the local save of the game.

Hello welcome to the Xbox community, my name is Fernando it's a pleasure to help.

Select "Friends". Select the gamertag of the person you want to unblock from your friends list or recent players list. Send a friend request, game invite, or message to the locked player to unblock them and allow them to communicate with you on Xbox Live.

Hope I helped, see you soon!

which 2K 24?

Only games on Game Pass are available through cloud regardless of whether you own them