why it do this to me

a word of advice always have a few backups maybe a cheaper 8-12 dollar controller that is wired and they do work great by the way. Yes there official products also.

Depends on how you bought it. If you got it new just return it to the store or register it on the Microsoft website. If it was preowned return it to the store you got it from.

You can also find some refurbished ones on amazon and game stop. Good luck.

Click here to check warranty on controller and request repair or replacement

check if still in warranty and change it if not try to fix it whit a technician