Why isn't the robux reward not there in the redeem page? I worked so hard for these 1.5k...

They rotate out what's available sometimes. When they have more codes available, they'll add them back.

Hello Safa_9,

Let me help you with your concern today. Please note that this is a public forum, I will be responding to you in short period of time and I apologize for a delay in response. As I am merely a user trying to provide insight and information that may be helpful.

Please correct me if I'm wrong, what you want to do is to redeem Robux again from Microsoft Rewards but it is not showing up as an option right now?

I have checked on my Rewards and Robux is not on the redeem list, it could be a stock issue so that's why it's not showing up. Try to check back from time to time on Rewards page so that when Robux is available again, you can redeem.

I will be awaiting your response.

Regards,

Belle

I play on PC and I did receive the Robux but not the plasma wings

I heard that you have to redeem it separately but I checked my rewards tab and the plasma wings reward isn't there

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to advise you as an independent advisor.

If the Robux code you got using Microsoft Rewards won’t redeem on either the standard Redeem page or in your Roblox account settings, here’s what I recommend:

1. Double-check that you’re using the right platform

Robux gift cards from Microsoft Rewards can only be redeemed at https://www.roblox.com/redeem.

They won’t work on the Xbox/Microsoft redeem page: https://redeem.microsoft.com

2. Look carefully at the code format

Robux codes are usually a mix of letters and numbers, around 12–15 characters long. If yours looks too short or has special characters, copy it again directly from your Rewards order history to make sure nothing got cut off.

3. Wait a few minutes and try again

Sometimes codes take a few minutes to activate on Roblox’s servers. Try again after 10–15 minutes if it still says invalid.

4. Check your Microsoft Rewards order

Go here to confirm you redeemed the 400 Robux:

https://account.microsoft.com/rewards/redeem/or...

Click “See Code” next to the Robux reward.

If the code still won’t work after all that, Roblox Support is the only team that can check what’s going on with the gift card:

https://www.roblox.com/support

Please let me know if you need any further assistance. Looking forward to your response.

There are no codes available. When there is, then it will show on the redeem page again.