Why isn't my gamerpic changing?

Jeanette louis · Nov 6, 2023

I have been spending the past 4 hours trying to have it change and there is no change. I just want it to change and nothing is helping

:)

David Wirsching

If you have followed these steps and are still not seeing the updated gamepic, it's possible that there may be a technical issue or delay on the Xbox servers. In such cases, it's best to wait for a little longer and check again later

L4c3rd4

I suggest the phone just for testing, but no worries.

Have you tried more than one pic?

Jeanette louis

Hey sorry for this again but it has been about 3 days now. I am sorry for having to ask again, but is there like an issue or something? I haven't gotten a response if the picture is bad and can't be used and was wondering if it is a bot that verifies them or people.

Jeanette louis

It seems to have been almost 17 hours since I have tried to change it and it still hasn't changed. I am wondering what is up since the picture I have on right now was approved about 5 minutes after I uploaded it but this one is almost going on a day. I am sorry to ask but if the Xbox status says that the gamerpics category is "Up and running", why is it taking so much longer than before? I checked everything and it appears that I am just waiting from "image approval" like you said above. I am just really confused, sorry for taking your time.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ix, how are you today? Hope you're well.

Try to do a test.

Change your gamerpic to another pic, but use your mobile app. It could take a few hours for the change updates throughout the Xbox environment.

Why isn't my gamerpic changing?