why isn't my fortnite signing into xbox live

No worries, your game data is stored in the cloud storage of your profile. It won't get deleted, however, doing a factory reset will prompt you to log in to your accounts again. The games and apps will still be there just make sure to choose "Reset and keep my games & apps."

You're welcome. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.

Will this factory reset make me lose my game data.?

Hi, Faith. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Fortnite, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.

Solution 3: Do a factory reset.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Thank you soo much it worked