Why isn't my custom profile picture not showing up?

Discus and support Why isn't my custom profile picture not showing up? in XBoX Accessibility to solve the problem; A couple days ago I changed my profile picture, and now I don't like the picture, so I decided to change it to a completely new one. However, when I... Discussion in 'XBoX Accessibility' started by Tageen Terry, Jul 11, 2022.

  1. Tageen Terry
    Tageen Terry Guest

    Why isn't my custom profile picture not showing up?


    A couple days ago I changed my profile picture, and now I don't like the picture, so I decided to change it to a completely new one. However, when I uploaded the picture to my profile on the Xbox app on my phone, it uploaded the picture, but it never showed up. Then I tried to go on my pc and see if I could change it there, and it uploaded and it was still not showing up. After a couple hours, I finally tried to upload the picture through my console and the same thing happened again. I know for sure I'm not banned from uploading custom pictures because I got no notifications and plus the picture I'm trying to upload is a picture of Godzilla. All I need is just some help, and in the meantime, I'll just wait a couple days and see if they finally verify my profile picture.

    :)
     
    Tageen Terry, Jul 11, 2022
    #1
  2. grape smell Win User

    Why isn't my custom profile picture not showing up?

    same is happening to me and my friends, it’s been 24 hours and mine still hasn’t changed
  3. Francia J. Win User

    Why isn't my custom profile picture not showing up?

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    There are multiple reports in regards to the same issue but as an additional help make sure that your image must be at least 1080 x 1080 pixels.

    Also, It might take a little while for your customized image to appear while the enforcement team verifies that it’s OK to use. (If it’s not, the image will be reverted to the last gamerpic or avatar you were using.)

    For your reference, you can check this link: https://support.xbox.com/en-US/help/account-pro...
  4. Cody Mcmahon1 Win User

    My custom profile picture isn't changing. Why?

    Thank you for the reply. I've benefited looking and I've seen that the servers aren't working right now. Just hope they get fixed soon. Thanks dude
  5. Smwutches Win User

    My custom profile picture isn't changing. Why?

    It's an issue with the servers. A lot of people are having the same issue. All you can do is wait for it to be fixed.
  6. Viper7Gamer Win User

    Gamer Picture

    Yeah I got the same message. I didn't change my picture, but somehow my custom picture isn't showing now.
Thema:

Why isn't my custom profile picture not showing up?

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