Why isn’t it letting me sign in to xbox cloud gaming?

Hi NessHarnizzle, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

Sorry for the questions that seem pretty obvious, but have you tried clearing the browser cache and data or using a completely different browser to see if that may be the problem?

I await your response, I will be attentive.

Best regards,
Daniel.

I am having an identical problem. It wont let me access my local saves when it says “no cloud saves” but does let me choose new game. I dont understand why I cant play my local saves offline. It shouldn’t be that complicated. Also, I purchased the full
60 dollar game and sometimes need to play offline. Please fix this as it clearly isn’t our computers.

Hi, I hope you're doing great out there. I am an Independent advisor here to help you with your concern.

Please try using a different browser in signing in to https://xbox.com/play, Bob.

Also, restart your device before attempting to use the cloud gaming feature again.

I tried a couple different browsers and it didn't change anything. I tried a different phone too and the same happened.

Yes I’m cloud gaming on my chromebook. My problem isn’t occurring on my Xbox one only on cloud gaming