Why is your new remote play service broken. Please let me use the app based service again.

Hi Lowell!

Can you please tell me more about the issue you're experiencing in remote play?

Please let me know what's your Xbox console model and the device you use for remote play.

You may check the troubleshooting steps for remote play issue here https://support.xbox.com/help/games-apps/troubl...

That’s perfect then. Can we please test it out then sign in to https://xbox.com/play and let me know if you can use the cloud gaming services?

This is to check if it’s the App or your account.

Fatalshock, please do go and hang out with the Sony fanboys. Whilst we have a genuine complaint about a broken service, all you are doing on here is whinging about us complaining, and defending the company taking your money to provide this broken service.
Look at that impartially and tell us again who is being self-righteous

Everything is up to date and I have the gaming services but it tells me to download it again and when I click download it doesn't. The gaming services app is broken and I see other people with the exact same problem. It is probably a problem with the app and not with anything else

Let's also try to repair the Gaming Services app and check if that sorts it out. Please go to Settings > Apps > Apps Features. Select Gaming Services app, then click Advanced options. Click the repair button, try launching the game again using the Xbox app and see if it works.