Why is Xbox Companion App telling me my card has expired when the payment already went through?

Discus and support Why is Xbox Companion App telling me my card has expired when the payment already went through? in XBoX Games and Apps to solve the problem; I am trying to use remote play from my PC but the application fails to update that I made my payment? You can also see that there is no button to... Discussion in 'XBoX Games and Apps' started by Todd McElhiney, Feb 5, 2023.

  1. Why is Xbox Companion App telling me my card has expired when the payment already went through?


    I am trying to use remote play from my PC but the application fails to update that I made my payment?

    You can also see that there is no button to launch remote play?

    I have an image of my desktop but the file wont attach to this. Here, I am still posting it, because I NEED remote casting to stream live. I do this for a living and have missed many days due to this, PRAYING it would become fixed! I also reached my "call limit" so I can't troubleshoot this with someone on the phone? PLEASE HELP!

    :)
     
    Todd McElhiney, Feb 5, 2023
    #1
  2. Rostom L Win User

    Why is Xbox Companion App telling me my card has expired when the payment already went through?

    Hi Todd! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about the issue. No worries, we will do our best now to get this sorted out.

    Let's confirm first on your account subscription page via https://account.microsoft.com/services if your subscription there is currently active or says pending.
  3. Todd McElhiney Win User

    Why is Xbox Companion App telling me my card has expired when the payment already went through?

    Here is the screenshot!

    [​IMG]
  4. Anthony Evans528 Win User

    Can't sign into Xbox App on PC

    When I click sign in nothing happens. I've reinstalled the app and I'm logged in fine on the Xbox companion app. I did have an issue where my payment card for gamepass expired but I've now updated that and the payments been taken. I'm assuming this has something to do with it since it was fine before that happened.
    Yes
  5. il Radd Win User

    Game Pass PC - ABZU Achievements not unlocking

    Hi,

    The achievements themselves are not unlocking in-game, not just on Xbox.

    It's strange, when I use the Xbox Companion App it has the list of achievements for ABZU, but when I open achievements through the Xbox Game Bar it tells me to start a game to view achievements, even though the game is already running.

    Thanks.
  6. Customrider004 Win User

    why cant you buy backwards compatibility games straight from your from your xbox one

    @Jena, no I don't trust EA access. I originally paid my first years subs by prepaid credit and immediately removed the auto renew and the card used has expired.

    @Excalibur, I would normally buy games through the 360 Xbox store as that doesn't require credit card details. So why it is necessary to add card details for online purchases is beyond me when I already have enough prepaid credit on my MS account.
Thema:

Why is Xbox Companion App telling me my card has expired when the payment already went through?

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