Why is there no way to see what is happening with my case review. It says approved but its...

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

This is from the Enforcement team;

"Customer Support is not able to modify or provide any further details about your enforcement. Additionally, the duration of your enforcement and impacted Xbox Live features are subject to change without prior notice by the Xbox Live Policy & Enforcement Team if we discover additional evidence of violations. For the most up-to-date information about this action, log in to enforcement.xbox.com with your Microsoft Account and view your enforcement history."

Besides, if they have come up with a decision who am I not allowed to be informed of it? Better yet. Why have they moved the ban date forward?

It is disappointing that there is no way to actually lay a complaint as well. Proves that your voice doesn't get heard and the company only care for getting money.

Hello again, my point is, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, and unfortunately not even Xbox Support can help you or guide you in cases of bans or suspensions, if you wanted to contact support via chat but they can not access the information you want.

https://support.xbox.com/en-us/contact-us

Yeah, essentially what you've said is I have to wait until the enforcement team feel good and ready to give me information which is actually never, considering I've had bans before. Xbox is a joke. I'm going back to playstation if this is the treatment you receive. You have basically said that I can talk to an agent about my problem but they won't be able to help me with my problem