Why is the warranty for my controller 11 months and the console is 12 months?

Stephen Barnes1 · Dec 28, 2022

I have stick drift on a controller that is only 11 months old and not that used. When I went to request a replacement I found that the console was still in warranty but the controller isn't. These were brand new in January. What's the deal Microsoft?

:)

Stephen Barnes1

The silence from admin is so typical of Microsoft

SwordofWhedon

The warranty on the controller is 90 days

Stephen Barnes1

Wow, that's poor. Thanks for the reply. Much appreciated.

sammy99

That reasoning does not excuse let alone explain arbitrarily reducing a warranty/contract that stated I am entitled to 12 months of coverage from the purchase date.

The console breaking down shortly after the supposed 12 month warranty attests to the quality of Micro$oft's products. Reinforcing this is the reduction of their standard warranty from 36 months to 12 months to 11 months.

Barso

I just registered my console and it states that the standard warranty runs out Feb 2013. I live in the UK and my warranty should be for 12 months not 7 months.

Why?

Why is the warranty for my controller 11 months and the console is 12 months?