Why is the 'play' button greyed out on Xbox Cloud Gaming

Discus and support Why is the 'play' button greyed out on Xbox Cloud Gaming in XBoX Games and Apps to solve the problem; I've tried it on both mine and my husband's accounts, on about 8 different devices in total. All games on all devices and all accounts, the 'play'... Discussion in 'XBoX Games and Apps' started by Sherrise Hanchard, Sep 17, 2023.

  1. Why is the 'play' button greyed out on Xbox Cloud Gaming


    I've tried it on both mine and my husband's accounts, on about 8 different devices in total. All games on all devices and all accounts, the 'play' button is greyed out.

    :)
     
    Sherrise Hanchard, Sep 17, 2023
    #1
  2. saad maih Win User

    Why is the 'play' button greyed out on Xbox Cloud Gaming

    same for me but only fortnite not greyed but when i click on it i get the rocket ship for 20 secs then a message saying disconnected from game (i have game pass it expires next month}
  3. Jay-W09 Win User

    Why is the 'play' button greyed out on Xbox Cloud Gaming

  4. kyle_m4496 Win User

    Why is the 'play' button greyed out on Xbox Cloud Gaming

    Hey! There is currently an outage affecting Xbox Cloud Gaming. You may have trouble starting cloud games or be unexpectedly disconnected from a game after it begins. This is currently being investigated.

    You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status
  5. kyle_m4496 Win User

    Pc- Cloud gaming play button greyed out

    Hi Lane. My name is Kyle and I'm an independent advisor.

    I understand how frustrating it must be that you are experiencing issues playing cloud games. Please check the Xbox Status page again, there is a major outage reported for cloud gaming: https://support.xbox.com/xbox-live-status

    This issue is currently being investigated. I apologise for any inconvenience caused by this.

    Thanks,
    Kyle
  6. Overcorpse Win User

    Pc- Cloud gaming play button greyed out

    You are not alone. I am having the same issue. There must be another outage at M$. It's funny how a TV maker's game streaming service works flawlessly with very, very few outages but the biggest Software company in the world, struggles. Makes you wonder.
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Why is the 'play' button greyed out on Xbox Cloud Gaming

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