Why is the Gaming Service so damn broken? Can't repair, reinstall or uninstall now, FH5...

Hi Marv_97,

We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation. Should you need real time interaction for your concern? You may reach out to Support - Contact Us | Xbox Support.

Please feel free to create a new thread if you have different and new concerns - Create a new question or start a discussion.

Kind regards,

Hi Marv_97,

We understand that Forza and other games will require Gaming Services to launch in PC. Let us check on this together and sort this out in timely manner.

May we know after repair and reinstall of Xbox apps and Microsoft Store the Gaming Services also got reinstalled?

Is there an error message? Please post a screenshot and conceal any personal information.

Have you tried to reinstall the Gaming Services using PowerShell?

We know you have contacted support before reaching us, can you please share to us the troubleshooting performed to your PC?

Do you have any antivirus, antimalware, VPN, firewall and PC Optimizer installed on your PC?

Are you trying to reinstall Forza or other game or update games only when this issue with Gaming Services happen?

More information here: FH5 Known Issues.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Marv_97,

We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been answered. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to post here in Xbox Forums.

Kind regards,

1. reset the App FH5 and xbox

2. repair FH5 over the xbox app

4. re-install FH 5 over the xbox app

5. checked Windows Updates, all the latest updates are installed.

6. uninstalled XBOX Gaming Service and reinstall, didnt help

7. Windows Store checked updates

8. reinstalled xbox app.

8 re installed Forza Horizon 5

nothing helped.

Still Error Code 0x800701b1

Thank you, this resolved my problem. However, now I can't install anything because I need to "Download Gaming Services" even though I already have it installed and updated. I repaired it, reset it, terminated it, uninstalled and reinstalled, restarted my PC, and signed in on Microsoft Store.