Why is the "Game Pass" option missing in my PC client?

Discus and support Why is the "Game Pass" option missing in my PC client? in XBoX Games and Apps to solve the problem; Hi all, I've noticed that the "Game Pass" option is missing entirely from the left-hand column of my PC client (see screenshot below). My subscription... Discussion in 'XBoX Games and Apps' started by LouisIsGo, Jun 9, 2023.

  1. LouisIsGo
    LouisIsGo Guest

    Why is the "Game Pass" option missing in my PC client?


    Hi all, I've noticed that the "Game Pass" option is missing entirely from the left-hand column of my PC client (see screenshot below). My subscription is active, and I can still download/launch gamepass games as expected, it's just a pain (as I have to navigate using the "Store" option instead, which includes all titles regardless of if they're on gamepass or not). I've tried repairing and resetting the app through Windows, but otherwise, I'm out of ideas. Anyone have any suggestions? Thanks!
    Why is the "Game Pass" option missing in my PC client? [​IMG]


    :)
     
    LouisIsGo, Jun 9, 2023
    #1
  2. LouisIsGo Win User

    Why is the "Game Pass" option missing in my PC client?

    Thanks for the response. I tried checking for updates (there was an unrelated .NET framework update I had yet to download) and signing out/back in as you had suggested, yet the issue still persists. It's worth noting that I've had this issue for at least a month at this point, but it's only now gotten to the point where I'm so annoyed with it that I resorted to reaching out for help lol

    I'll certainly leave feedback as well, although I'm still holding out hope that someone might know what's going on and offer a solution.
  3. LouisIsGo Win User

    Why is the "Game Pass" option missing in my PC client?

    I'm sorry to hear that. Please go to Settings > System > About. What is the Windows Version you see under Windows Specifications?
    I'm using Windows 10 Home, version 22H2
  4. LouisIsGo Win User

    Why is the "Game Pass" option missing in my PC client?

    Thanks again for the suggestions, but it's still absent, sadly
  5. OpticRJames Win User

    Why is the "Game Pass" option missing in my PC client?

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please go to Settings > Windows Update > Check for updates. Make sure all the updates there are installed.

    If all the updates there are installed, try to log out and then log back into your account using the Xbox app. Once logged in, kindly check if the Game pass feature is there.

    If the problem still persists, I would highly recommend providing feedback so that it can be investigated properly. To do that, click your avatar picture on the Xbox app then click the "Feedback" button.
  6. OpticRJames Win User

    Why is the "Game Pass" option missing in my PC client?

    Your Windows is up to date, I have tried to check the Game Pass tab on my Xbox app as well and it is there. It must be a bug, we really need to wait for now until your feedback is reviewed on their end.
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Why is the "Game Pass" option missing in my PC client?

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