Why is the connection slow?

My xbox one connection only goes as high as 5mbps. It is not my internet that is slow; I get over 100 mbps on my laptop. Even after i disconnect my laptop and all other devices from wifi, my xbox connection doesn't go higher than 5mbps.

First I had wired connection for my xbox thinking it would be faster, but it only went as high as 3mbps. I switched to wireless and it goes as high as 5mbps, that is still extremely slow. Took me days to download a game.

So i am wondering is it the specs on the xbox that prevents it from having a higher speed? Or could my xbox be defective? or is there some settings I can change to have a higher connection speed?

Thanks

:)

 

why is the connection soooo bad!!

I haven't come across any online connectivity issues on Xbox Live with my Xbox One as of yet. While I wouldn't discount an issue in your part of the world entirely (which would likely be temporary) I'd wager the issue is with your ISP or something to do
with your set up more than it is to do with Xbox Live.

Ranting about it here won't help you. People will just troll you for acting like a child. Go to the support forums and give them a detailed breakdown of what your problems are and what your setup is, etc. You will unlikely get any satisfactory resolution
here.

Oh, and EA servers are notoriously poor.

 

why is the connection soooo bad!!

Hi. My Xbox 1 connection averages around 7.9MB/s down 0.9MB/s up (normal speeds for ADSL Broadband Fibre Broadband is much faster) but ping is around 187 sometimes 220ms. Yes Microsoft has stated Xbox 1 has "300,000" servers worldwide compared to Xbox 360
which only has 15,000 Xbox Live servers worldwide. It's probably because
Microsoft is an American company and you have to connect to the US servers thus this would explain the high ping results for New Zealand, Australian and maybe UK players.
Although Microsoft has servers around the world you still have to connect in some ways to the US servers.

Regarding gaming, several game developers use their own servers.
And if that game developer has servers which are in a different country to where you live,
that may explain why you may get weak connection mainly because of Ping. ADSL Broadband averaging 7.9M/s down 0.9M/s up passes the recommended broadband speeds Microsoft recommends for playing on Xbox 1 so think the issue mainly lies with ping. If
you have less than 6MB/s down and 0.7MB/s up speeds, your ISP connection may be on the slow side. I live in NZ but still find Forza 5 Playground Virus Tag multiplayer matches lightning fast to find and get into. I'm still able to play with friends and other
people on Xbox 360 and participate in Xbox Live Parties. My ISP is Telecom NZ they're the largest telecommunications company in NZ. ISP's do offer Fibre broadband but those plans are more pricey than ADSL. Heard Microsoft is bringing (or has brought) two Xbox
Live Azure Data Centres (servers) to Australia one in Sydney the other in Melbourne. If they do or have done this, it should provide some help for connection to the servers which run on Xbox 1, for those who live in Australia and NZ.