Why is the cloud gaming option not appearing on the sidebar of the xbox app?

Keep in mind cloud services is still limited to certain regions

What region are you in

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Kindly uninstall and reinstall the Xbox App.

Also, try using the cloud gaming via browser. Go to https://xbox.com/play.

The game isn't installed. It's been uninstalled for months.

One day the shortcut for it started showing up in the Xbox App sidebar.

I would like to remove shortcut from sidebar. There was a folder leftover in WindowsApps that I was finally able to get rid of, but that didn't remove the shortcut from the Xbox App sidebar.

Hi PeterWainwright3! My name is Ricardo an independent advisor ready to help you with this situation!

If you downloaded the game from the Xbox app or the Microsoft store app, you should be able to find it on the start menu, or use the search bar on the task bar

Also in the apps you used for the download, for example on the Xbox app on the left sidebar will appear any game that you downloaded from the app

Open the Xbox app on your PC.

Click your profile icon in the upper right corner of the screen and select "Settings."

In the "General" section, check if the "Sync files saved to the cloud" option is enabled. If it is not, be sure to activate it.

Next, go to the "My Games" tab in the Xbox app and select the game for which you want to check cloud sync.

On the game page, look for the "Manage" or "Options" option and select "See more options."

A list of options related to the game will appear. Look for an option that says "Sync files saved to the cloud" or something similar. Make sure it is enabled.

Once you've verified and enabled cloud sync, you can try to force a sync by following these steps:

Open the Xbox app on your PC.

Click your profile icon in the upper right corner of the screen and select "Settings."

In the "General" section, scroll down and look for the "Sync now" option. Click on it to force an immediate sync.

This should initiate a sync of your cloud-saved files to your PC. If there are files saved in the cloud, they will be downloaded and synced with your game.