Why is the activity report showing more screen time than is allowed?

I would look into that gamesharing possibility (if you have allowed it under a child account). To verify the rest you should contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

The two Xboxes that are on your account are probably yours and the one that your sons is game sharing with if he put the account on that other Xbox.

What shows up on that screen is any device including Xboxes that the account has ever been signed into.

Screen time goes with the account itself no matter what console it is on so even if the other console signs in with the account they should not be able to use his account.

So even if he were to sign in under his friends account on the xbox it would not show up as extra screen time under his profile.

One thing you may want to check is this.

When his screen time runs out it will ask for a parents permission to continue and require that the parental account signs in and if you have the parental account set to automatically sign you in on the console he may not have to put the password into the
parental account to get extra time on the xbox.

Hi M.,

Thanks for reaching out, and I'm sorry that you are having this issue with the family activity reporting feature.

First, I would like to clarify what is supposed to show up: Any time that your child's profile is signed in on the Xbox will be counted on their activity report, and counted against screen time allowance. It does not matter whether they are actively playing
a game, not doing anything, or even just signed-in in the background while someone else plays under a second profile.

Second, there are a couple things I'd like to check:

• If you go to https://account.microsoft.com/profile/ , and then click on "Edit country/region", it will show the time zone setting for your Microsoft account, which is used when sending your activity report. Is it accurate?
• If you go to https://account.microsoft.com/family/ , you can bring up the activity report for your child. Does this look more like what you expect?

Thanks,

Daniel

Hi there!

When did this issue start to occur?

Try to re-add his account from his console to re-register the device on his profile.

Note: Before doing these steps, please make sure that you know exactly the email address linked with your gamertag and the password to it so you can add the correct account again.

1. Remove account:
Press the Xbox button to open the guide. Select System > Settings > Account > Remove accounts. Select the account that you want to remove, and then select Remove to confirm. When you're finished, select Close.

2. Power cycle:
Press and hold Xbox's power button for 10 sec. Unplug the power supply for 30 sec. Plug it back in and turn it on again.

3. Add account:
Press the Xbox button to open the guide. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

Enter the email address for the Microsoft account that you want to add, and then select Enter.

If it doesn't work, you may remove his account from your family group and add him back again.

Let me know if that works.

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Your child’s activity report is available on their tile on the Family screen. To see a more detailed activity report, select the member’s account tile, select the Screen Time tile, and then choose one of the following:

Select Today at the top of the screen to see the member’s online activity for the day, including a breakdown of how they used this time.

Select Past Week at the top of the screen to see a graph of a member’s online activity for the past week, including a breakdown of how they used this time and the average time that they spent on the console or Windows 10 device each day.