Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

Discus and support Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows? in XBoX Games and Apps to solve the problem; I purchased Soul Hackers 2 and it says on the Microsoft Store page that it supports Xbox One, Series X|S and PC but the game does not appear in the... Discussion in 'XBoX Games and Apps' started by dennarai, Oct 17, 2022.

  1. dennarai
    dennarai Guest

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?


    I purchased Soul Hackers 2 and it says on the Microsoft Store page that it supports Xbox One, Series X|S and PC but the game does not appear in the Xbox app for Windows at all. I have tested it and this does not appear to be an issue with my computer but an issue with the Xbox service and app. Is there any plans to fix this?

    With the recent pushes to get JRPGs onto the Xbox platform this seems like a pretty bad look that we aren't even getting them implemented correctly.

    :)
     
    dennarai, Oct 17, 2022
    #1
  2. Francia J. Win User

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

    I agree with you and thank you so much for clarifying. You may need to report this problem through Xbox App, please follow the steps below:

    Click your Xbox profile on the Xbox App > Feedback > Report a problem.
  3. dennarai Win User

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

    I do see the game in the Microsoft Store but that is still not the issue I am addressing. This game should be showing up in the Xbox app and working properly with the Xbox ecosystem and this is not working.

    Downloading it from the Microsoft Store does not fix the Xbox app. This is not the issue.
  4. Francia J. Win User

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

    Thank you so much for the update and I apologize for the trouble. I can confirm that it's not showing on the Xbox App itself, but it should be visible on Microsoft Store App. Were you able to try and install the game from there?
  5. dennarai Win User

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

    Everything is fine on my end however this does not actually solve the problem in any way. I believe this is just a bug that Microsoft needs to fix as there is not a way for me to make this work.
  6. Francia J. Win User

    Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I can confirm that the game is an Xbox Play Anywhere game which means that if you purchased the game on Xbox, as long as you're signed in under the correct Microsoft account on your PC you should be able to install and play the game.

    I also checked the game and it's also not showing up on the Xbox App. But I found the game on Microsoft Store itself. In the meantime, you can install the game via Microsoft Store itself by going through your library and installing it from there.
Thema:

Why Is Soul Hackers 2 Not Showing in the Xbox App for Windows?

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