Why is Smart App Control blocking GamePass games like Borderlands 3 and Avowed?

Discus and support Why is Smart App Control blocking GamePass games like Borderlands 3 and Avowed? in XBoX Games and Apps to solve the problem; Smart App Control has been actively blocking new games on GamePass like Borderlands 3 and Avowed, as well as known trusted programs like PearsonVUE... Discussion in 'XBoX Games and Apps' started by Jonathan_42, Apr 9, 2025.

  1. Jonathan_42
    Jonathan_42 Guest

    Why is Smart App Control blocking GamePass games like Borderlands 3 and Avowed?


    Smart App Control has been actively blocking new games on GamePass like Borderlands 3 and Avowed, as well as known trusted programs like PearsonVUE which is for taking a CompTIA exam at home. I'd turn SAC off, but Windows says turning it off will permanently disable it - I don't want that. Many other GamePass games do work. It's not everything on GamePass, it just appears to be newer releases for some reason.

    When attempting to load Borderlands 3, I get Error code: (0x800711c7) and a box in the corner saying:
    Part of this app has been blocked

    Some features of GameLaunchHelper may not work because we can't confirm who published OakGame-GDK-Shipping.exe that the app tried to load.

    I have a number of other Windows 11 Pro security features enabled, but Smart App Control is the one that gives a pop-up about blocking these apps.

    I currently have these security features enabled: Real-time protection, Dev Drive protection, Tamper protection, Core isolation, Secure boot, Reputation-based protection, UAC turned up to max, BitLocker, and Windows Defender/Firewall of course.

    I've used O&O Shutup10 to optimize Windows a bit, not sure if it's somehow connected to this.

    I've tried changing permissions, reducing UAC, running the apps as Admin or another user, and repairing the installs. Nothing seems to bypass Smart App Control.

    :)
     
    Jonathan_42, Apr 9, 2025
    #1
  2. ProDefault Win User

    Cyberpunk 2077 Delayed

    Ill be playing borderlands 3 and control in the meantime . Lil rumour is cyberpunk will arrive on gamepass seeing how witcher is on gamepass
  3. StevenBM Win User

    control issues

    Does it work through the smart glass app? If anything is blocking The IR line of sight I've found that control can be hit or miss, but for some reason it always seems to work when I use the smart glass app.
  4. kyle_m4496 Win User

    i Cannot unistall a program its blocked by smart control but i dont want to turn it off to unistall it how do i do this?

    Hi Rhys. My name is Kyle and I'm an independent advisor.

    If the program is blocked by Smart App Control, the only way to open it would be by disabling this feature temporarily.

    Open Settings and select Privacy & security > Windows Security.

    Select App & browser control > Smart App Control settings. Turn Smart App Control off.

    Then you can run the uninstaller and re-enable Smart App Control after.

    For future reference, this forum only provides technical support for Xbox devices and services. This should've been posted in the Windows forums instead: https://answers.microsoft.com/windows/forum
  5. Tzar of kaos Win User

    Gearbox Announces Battleborn!

    Total disapointement.

    Gearbox first "next gen" game is another shooter (why no Borderlands 3),with coop (why no Borderlands 3),different classes (why no Borderlands 3) with cartoon style visuals (why no Borderlands 3).

    So Gearbox did want to create a new IP,bring back Borderlands later on,seems they missed the opportunity to make something really different....

    I will wait for Borderlands 3.
  6. RainingRoses Win User

    Keyboard and mouse on XCloud SmarTv Samsung

    Hi Kaissa,

    As explained above, keyboard and mouse unfortunately isn’t compatible with Cloud gaming at the moment. There are various controllers that are supported, though.

    Refer to this guide:

    Cloud gaming with the Xbox app on your smart TV | Xbox Support

    which includes a section confirming what controllers are compatible and how to connect a controller to your smart TV

    Also see:

    Cloud gaming with Xbox | Xbox Support

    How to use Gaming Hub on your Samsung Smart TV | Samsung Support

    Hope this helps.
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Why is Smart App Control blocking GamePass games like Borderlands 3 and Avowed?

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