why is rewards on xbox not working

Goggs25 · Dec 9, 2023

for weeks now everytime i try to open app it keeps telling to update your console's location, which is all set to my region yet i click on app a second time it loads up fine until today.

25 times i have tried to open it still get the pointsless console location message but this time it won't load in on my main account but csn open up app on my second account.

:)

oO WESTweezy Oo

can someone that works for xbox explain why i havent recieved 4000 in rewards?l

Smwutches

For Rewards problems you'd actually contact Microsoft Rewards support, not regular Xbox support. There's a contact link at the very bottom of the Rewards site.

Goggs25

This is the issue with support I put in my contact number and I get this message. Only other option is message a gamer for help microsoft don't give a dam.

Goggs25

on xbox live live status says gamepass quests are not working, which is strange because i have no issues with gamepass quests.

The issues is with the microsoft rewards on xbox app, which has been broken for months, but lazy trash at microsoft refused to do anything about it which why bing rewards should be closed down everytime i have issues with this app either you can't contact support because of issues at there end or make contact only to be ignored by trash who don't give a dam.

Hoskayra

Hello goggs25 my name is oskayra and it will be a pleasure to help you.

Currently and since yesterday the rewards services are being affected, because the gamepass missions service has a general failure, many users like you are experiencing this problem please be patient and in the course of the next 48 hours the problem will be fixed. If you have other questions or any other problem let me know and I will gladly try to help you fix it, keep in mind that we are not direct workers of microsoft. We are gamers like you who want to make this community better by solving a limited amount of problems.

If you want to check the xbox services status follow the next link to chek it.

https://support.xbox.com/xbox-live-status

Best regards. Oskayra.

why is rewards on xbox not working