Why is our new console not showing the same content on both profiles

Discus and support Why is our new console not showing the same content on both profiles in XBoX Accessibility to solve the problem; We have a new console and the main account works fine we have out younger son one the account as well with his own profile but it is saying he doesn’t... Discussion in 'XBoX Accessibility' started by shannon elsbree, Dec 27, 2023.

  1. Why is our new console not showing the same content on both profiles


    We have a new console and the main account works fine we have out younger son one the account as well with his own profile but it is saying he doesn’t have any of the subscriptions or downloads that the main account has I’m so confused we already pay for game pass so I don’t get why it isn’t showing on his profile

    :)
     
    shannon elsbree, Dec 27, 2023
    #1
  2. Smwutches Win User

    Why is our new console not showing the same content on both profiles

  3. Silent snooch Win User

    two profiles on an account, sharing game downloads

    " If the second player is on the same console that it was downloaded to then he can access the game any time he likes."

    If this is the case, then why is the second profile on my console not able to access any of the content I have saved (Main Profile) on the same console. DRM has been transfered to the new console, and content in question has been "Re-downloaded" to said
    new console.
  4. Smwutches Win User

    2 system dlc question.

    If they're both on the same console, you can play the content on either account. If you want to use both accounts at the same imte, you'd have to use the profile that downloaded the content on another console and be signed into Live.
  5. Elohmn Win User

    Are xbox games tied to your account?

    A little confusing but both. The Console the Content (any Content, Game, Game Add-on and such) will have a License tied to that Console for any Profile. But the Content must still be there to use and the License must be up to
    date. The Profile that purchase the Content will always have Access to that Content by DL'ing it again at anytime via the Download History.

    You can simply DL everything again (at no cost provided it is with the same Profile that purchased it) on any Console. To remove the License from any prior Console (Console ID) you can complete a License Transfer. This removes the "old" License from the prior
    Console and adds it to the "new" Console after the Content is DL'd again (and the License Transfer). With the License on the "new" Console (and Content as well), any Profile on that Console will be able to play that Content.

    Hope that makes sense.
  6. Smwutches Win User

    DLC Download

    As long as you're using the same console, then you can access the content on both accounts.

    When you purchase content it's tied to the gamertag that purchased it as well as the console it was purchased on. That console license is what allows all profiles to access content on the same console.
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Why is our new console not showing the same content on both profiles

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