Why is my Xbox saying I don’t own a disc owned game ??

Discus and support Why is my Xbox saying I don’t own a disc owned game ?? in XBoX Games and Apps to solve the problem; I have had trouble with my disc version on Grand theft auto 5, so I thought to buy it on the store and I bought the version not compatible with my Xbox... Discussion in 'XBoX Games and Apps' started by kieran taylor1, May 22, 2023.

  1. Why is my Xbox saying I don’t own a disc owned game ??


    I have had trouble with my disc version on Grand theft auto 5, so I thought to buy it on the store and I bought the version not compatible with my Xbox so I asked for a refund, which was given. Now when I try to play said game it doesn’t allow me to play the game, even though it is owned on disc?

    :)
     
    kieran taylor1, May 22, 2023
    #1
  2. Francia J. Win User

    Why is my Xbox saying I don’t own a disc owned game ??

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Kindly remove the disc and then perform a powercycle on your console before inserting the disc and then try playing the game again.

    ​​​

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​"
  3. Cortland Walker Win User

    Why does it say I don’t own this game?

    I uninstalled and reinstalled the game, for some reason my Xbox didn't update it since the server slam beta and that's why it thought I didn't own the game. The only trick is you can't try to install it through the store, you'll have to do it through your game library.
  4. Cortland Walker Win User

    Why does it say I don’t own this game?

    I'm having the same issue and can verify that my card has successfully been charged the $100. I even played the game during the open and closed betas. When I view the game in the store it says I own it, but when I try to play now all it says is insert the disk and an error code: 0x82d40005.
  5. Nathan Roberts (SN) Win User

    Why does it say I don’t own this game?

    Hey there, Troy Lee1

    Welcome to the Microsoft Community.

    Please can you try checking if the game is still listed in your purchase history?

    You can do this by going to your Microsoft account's order history page here: Microsoft account | Order history.

    If the game is still listed there, you can try uninstalling and reinstalling the game to see if that resolves the issue.

    Hope this helps,

    Nathan
  6. LucasIsEpic1337 Win User

    Why does it say I don’t own this game?

    i’m having this EXACT same issue
Thema:

Why is my Xbox saying I don’t own a disc owned game ??

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