why is my xbox app downloading so slow?

Hi Tanner, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

I don't believe they do this.

Please, set the priority to the Xbox App to high on Windows.

Press Ctrl+Shift+Esc on your keyboard to open the Task Manager.

Search for XBOX in the programs list and right-click it > Expand > Select Xbox App.

Right-click it > Select “Go to details,” then find “XboxPcAppFT.exe” in the program list, right-click it, select “Set priority,” and then, “High.

Then, reset your connection on Windows.

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

This should help you improve your connection with Microsoft.

I'm on gigabit internet as well.

Xbox app on PC is the only slow app when it comes to downloads. Consistently caps out at about ~22MBPS (~175mbps) where as plenty of other game launchers such as Steam/Uplay/Battle.net pull upwards of ~100MBPS (~800mbps). I'm on a gigabit connection. Why is the Xbox app so slow to download and install games? Its pathetic.

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Edit

Didn't work for me but ty for sharing the info to check it.

Xbox app on PC is the only slow app when it comes to downloads. Consistently caps out at about ~22MBPS (~175mbps) where as plenty of other game launchers such as Steam/Uplay/Battle.net pull upwards of ~100MBPS (~800mbps). I'm on a gigabit connection. Why is the Xbox app so slow to download and install games? Its pathetic.

Lich, this is not true, i had this issue (especially with ghosts running) from the beginning!

when i start up ghosts pretty nothing really works! if i am in a lobby and whant to see someones profile i can't open it! it takes too much time!

maybe it is also ghosts which is just poorly programmed, or it is the xbox that is not really next gen ...!

i for myself am pretty unhappy with my choice to keep on supporting MS with the one! hoped to get a real gaming machine but it is not!

Hello TheBigSnot,

If loading times have decreased it could be the cache build up on the xbox. Have you tried holding down the power button for 7 seconds and rebooting the system? This usually works because there are many things happening in the background of the console.

The xbox can multitask many apps and a game at any given time. After using some apps or a game, go to the Home screen and use the Menu button to quit some apps that you are currently not using.

Also, if I may ask, are you on the Preview Program? If you are experiencing screen locking and really bad slowness, this is expected and should be reported on the Preview Forums.

Let us know how it goe's, thank you!