Why is my Rewards app showing restrictions for not following rules when I barely use it?

Samantha Blair · Mar 13, 2024

So I have just tried going on to my Rewards app and a notification came up stating:

'Your Microsoft Rewards account isn't following the rules you agreed to when you joined the programme. Review these policies in the Microsoft Services Agreement governing the programme which you accepted when joining.'

May I ask if anyone else has had this problem, especially when you haven't done anything to break the terms in the agreement that you are aware of? Were you provided an explanation upon request?

I only ask as all I have done is play a new game on a new console, transfer a game account (GTA online) so I can continue playing without restarting and barely use the apps.

Any advice or information would be gratefully appreciated. I have tried contacting Rewards Support but when I go on to the contact and information form, none of the fields open up for me to add any information for support

:)

Rodrigo Oliver

Hi Samantha, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Haven't you received an e-mail explaining the suspension?

I kindly ask you to speak with Microsoft Store Support.

Please enter this link:

https://support.microsoft.com/help/28808/microsoft-store-contact-support

MarvinaPerez

Hello Renaldo,my name is Marvina, I will be happy to help you.

To fix Bare Knuckles mode old school rules for the fight night champion, follow these steps:

Start the game and go to the "Modes" menu.

Select "Custom Game".

In the "Game Settings" menu, select "Rules."

In the "Mode" section, select "Bare Knuckles."

In the "Rules" section, select "Old School."

Save your changes and start the game.

If you follow these steps, Bare Knuckles mode should work fine with old school rules.

Here are some things to keep in mind:

The old school rules include the following changes:

Fighters have no additional health.

Punches and kicks cause more damage.

Grabs are not possible.

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Scooby Pete

Hi,

This is the 1st time I have logged into the app via my work vpn as the rewards are not dropping when I use the app at home which is the UK and where my account is registered and the uk region is selected.

I thought to try the app during my lunch break to see if the reward had dropped as it has been delayed in the past which is when I noticed the difference in rewards.

I have never had or intended to use the app via a vpn I just find it curious why other regions can earn 105 points for the same activities that only reward 40 points in the uk.

safclewis

I mean when I click on friends profiles, when I click on content restrictions in my settings it says 'Your content restrictions are in effect, but cannot be changed until we connect to the service' when I click on the store it says Sorry, we cant show
featured games and app

x DEMAN x

Why is the app restricted yet you can view what ever you want when you use the browser to view youtube???

Why is my Rewards app showing restrictions for not following rules when I barely use it?