Why is my new gamertag not changed in Xbox App on mobile and website?

Discus and support Why is my new gamertag not changed in Xbox App on mobile and website? in XBoX Accessibility to solve the problem; I recently bought a new gamertag and it shows on my Xbox Series X console but not Xbox App on mobile and website. ed7ae78b-0553-4dbb-a9dd-c66369c7e0a6 Discussion in 'XBoX Accessibility' started by Biagio Milazzo, Apr 29, 2025.

  1. Biagio Milazzo
    Biagio Milazzo Guest

    Why is my new gamertag not changed in Xbox App on mobile and website?


    I recently bought a new gamertag and it shows on my Xbox Series X console but not Xbox App on mobile and website.

    :)
     
    Biagio Milazzo, Apr 29, 2025
    #1
  2. OG Gamer Win User

    Old gamertag showing on Xbox app

    Hi, for some reason my old gamertag is showing on the xbox app, yet I changed my gamertag ages ago. Is there any reason why my old gamertag is showing on the xbox app rather than my new gamertag?
    Try signing out and then signing back in.
  3. Mave8055 Win User

    Gamertag doesnt really change

    I already change the gamertag, but in xbox mobile app. Its been now 24hour i changed. I will wait 24h, thanks.
  4. cyuill Win User

    Gamertag has not updated after waiting over a week

    When I log into the xbox app it thinks my gamertag is GG CYCO#4019 but when I click to change gamertag the website thinks my gamertag is GG CYCO#3198
  5. kchipster Win User

    Cloud gaming region unsupported?

    I am trying to get it to work on the desktop app, but it works on the website. I also have changed networks several times and it won’t work. It works fine on my mobile and on the website, but it just won’t work on the desktop app.
  6. McDaddyTree Win User

    Ios and android Xbox Design Lab App?

    The website actually works quite well on mobile and it doesn't really need an app. If anything they really need to revamp their Xbox app to be more inline with the new GP app.
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Why is my new gamertag not changed in Xbox App on mobile and website?

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