Why is my headset crackling and popping constantly?

Discus and support Why is my headset crackling and popping constantly? in XBoX on Consoles to solve the problem; My audio is always crackling. Before you answer my question with a dumb question, like "have you tried restarting your router?", please take the time... Discussion in 'XBoX on Consoles' started by SilasJohn2001, Jan 5, 2021.

  1. Why is my headset crackling and popping constantly?


    My audio is always crackling. Before you answer my question with a dumb question, like "have you tried restarting your router?", please take the time to read the below description.

    I have a brand new $200 SteelSeries headset called Arctis 9X for Xbox, compatible with Xbox One and Series XS. No matter what game I'm playing, every 2 seconds there's annoying popping/crackling occurring. Sometimes (in the case of Modern Warfare, usually)
    the popping is constant, non-stop, the game itself seems to lag WITH the popping sounds. The issue didn't start when I got this headset, however. For the past couple years, I've learned to live with terrible popping in older games like Halo 5 and MCC. At that
    time, I was using wired TASCAM studio headphones, so my CONTROLLER was the cause of the popping. I cannot figure out why on earth this is happening to me. Every person I ask just tells me to restart stuff. They don't understand I've literally been struggling
    for YEARS. I live in a CA neighborhood, not in the middle of nowhere. I have great WiFi, and every other bluetooth-connected device in my house works flawlessly. And for more of "those kinds of people" reading this: YES, I HAVE RESTARTED STUFF OVER AND OVER
    EVERY TIME THEY ASK ME TO.

    By the way (if you've managed to read this far; most don't bother), this issue has followed me into the next generation of xbox, the Series X. So for more of "those people", my old xbox one was a NOT DEFECTIVE.

    If anyone else has this issue, or knows how to fix it, please let me know!

    PS. The SteelSeries firmware updates DO NOT fix popping and crackling, but they have fixed weird connection/disconnection problems.

    And before you try to blame my gaming setup for causing interference, I must say I have switched out chairs, tv stands, ethernet cables, and I've moved my router very far away from my Xbox. Nothing is constant in my setup except the issue, which persists
    no matter what.

    :)
     
    SilasJohn2001, Jan 5, 2021
    #1
  2. Beastt lol Win User

    Turtle Beach X07 headset

    I have the xo 7's and have the same problem. Whenever i scroll through the dashboard i hear a pop here and there. When I'm in like the title screen of destiny, I hear it constantly. Wirelessly, it stops the popping momentarily then it returns after a little
    while. Wired, there is no stopping the popping/crackling. I tried plugging ipod earphones in to the adapter and the popping/crackling was still present. Which leads me to believe the problem IS the adapter. I also tried switching the wire, controller and yes
    I did update my controller. I also tested my headset on my laptop and my phone. The sound is crystal clear. Microsoft find a fix for this!
  3. Chacepoint Win User

    Stereo Headset adapter...crackling audio

    I have this issue as well... I am experiencing faint crackling pops constantly. Is Microsoft still working in this issue?
  4. Kurt Mathews Win User

    XBOX ONE Stereo Headset Static Post March patch...... Does it happen to you?

    Just got the XO seven. I've tried using other headsets with the adapter and it doesn't matter - crackling and popping. Restarting the controller fixes this for a minute or two, but it eventually starts crackling again. VERY frustrating.
  5. englishbulldog802 Win User

    Audio popping and crackling in headphones

    There isn't a router between my controller and console and I don't think neighbours' routers' would cause interference if that's what you're getting at since my router is closest anyway.

    I'm really confused. I was using a Turtle beach audio controller with my headset. I unplugged that and plugged the headset directly to the controller and that seemed to lessen the popping. So does interference cause popping and crackling? When I move my
    controller really far away from my console, my headset starts to crackle before disconnecting so you could be right.
  6. D e N i 3 D Win User

    Xbox one elite controller issue

    Anyone have any advice? When headset is plugged in I hear crackling and popping also, don't know if that adds to defective controller as well or its normal
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Why is my headset crackling and popping constantly?

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