Why is my friends gamer pictures all mixed up?

Hi there Philip welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. That is certainly odd, is this happening on your PC or console?

Try this:

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

Allow the console to restart when prompted.

Just on console, ive never accessed any microsoft websites or apps on a computer cause i use apple

[quote user="thiennguyen8199"]

hello there

doesnt your personal picture and gamerpic pretty much the same thing? so when changing it shouldnt it also change too?

[/quote]

That's what I'm trying to figure out, why my personal picture doesn't change when I change my gamer picture. I read somewhere that your personal picture was visible to yourself and friends only and your gamer picture was what showed up to all others (obviously
if they are the same picture, everybody sees the same thing). My dilemma is that when I go to change my gamer picture, I have to then repeat it for my personal picture (right below the gamer picture option on your profile in dashboard). For most people, changing
your gamer picture automatically changes your personal picture, but not for me... and I'd like to know how to fix that.

My xbox live gamer picture wont update. It shows up for me as the new one i put. But my friends see my gamer picture as my old one. Any suggestions or help?