Why is my dpad controlling my headset audio

Hi,Xavier! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Is your Controller a PDP controller?

it wont work via bluetooth as the controller does not pass audio vie bluetooth.

wired then it technically should pic the headset up as a usb audio device. i normally use either a turtlebeach 3.5mm headset or my mobile phone headset.

not sure why it wont work over usb though.

Are any of you able to get audio from it? I plugged my Xbox One stereo headset into my controller but no audio and no way to routing audio to it, is there supposed to be software to control it?

My controller is already updated the audio still doesn't work for my headset

for audio to work with a xbox controller on pc it has to be wired, the controller does not support audio over bluetooth. thats why i purchased a usb headset as its a pain.