Why is Minecraft asking me to purchase again after Ive had it for months?

Discus and support Why is Minecraft asking me to purchase again after Ive had it for months? in XBoX Games and Apps to solve the problem; [img] (please help, proof of purchase is in the picture!) 521a9de4-2fc8-4398-865d-45b7e6693cbc Discussion in 'XBoX Games and Apps' started by Alex Oastler, Sep 18, 2023.

  1. Alex Oastler
    Alex Oastler Guest

    Why is Minecraft asking me to purchase again after Ive had it for months?



    Why is Minecraft asking me to purchase again after Ive had it for months? [​IMG]
    (please help, proof of purchase is in the picture!)

    :)
     
    Alex Oastler, Sep 18, 2023
    #1
  2. .Dani. Win User

    Minecraft Asking Me to Purchase Again

    Hi Samy I've also seen the suggestion of installing the game on the primary hard drive; I would follow this if my primary drive hadn't so little storage :(. I've also tried many times removing my account and logging back in with my Microsoft account from the launcher and it still only showed "play demo". I can only hope that Mojang fixes the problem soon. Thank you for your help anyhow, Samy! It's nice to know that I'm not the only one experiencing this issue at least.
  3. SammyVS Win User

    Minecraft Asking Me to Purchase Again

    You're welcome, mate. Sorry for the inconvenience. Hope this is fixed quickly.
  4. SammyVS Win User

    Minecraft Asking Me to Purchase Again

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    It is a known issue and Mojang is working to fix this bug in the new launcher. They also recommend installing the launcher on your primary hard drive.

    I also recommend this step.

    Open the launcher, go to settings>accounts>click the 3 dots, and remove all accounts connected to the launcher. You will return to the log-in screen, log in with the Microsoft account you used to migrate your account, and see if that resolves the issue.
  5. Fatima_J Win User

    Why is Minecraft asking me to buy it again?

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for your understanding.

    Respectfully,

    Fatima J

    Microsoft Moderator
  6. Fatima_J Win User

    Why is Minecraft asking me to buy it again?

    Hi Bhavini Mattaparthy ,



    Thank you for posting to the Microsoft community.

    Based on the description, it appears that every time I launch Minecraft it says I need to buy Minecraft again.

    I'm glad you took the time to consider this for us so we can help you figure it out for you.

    Before anything else, let me ask you the following questions below so that I fully understand the problem.

    1. When does the issue started?

    2. Did you make any changes to your PC prior to this issue?

    In your case, you need to log in to your account.

    On Minecraft Launcher sign out and sign back in on this part


    [​IMG]


    Kindly select the green button - Sign in with Microsoft

    We look forward to your response.

    Truly Yours,

    Fatima

    Microsoft Moderator
Thema:

Why is Minecraft asking me to purchase again after Ive had it for months?

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