Why is Minecraft asking me to buy it again?

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Fatima J

Microsoft Moderator

Hi Bhavini Mattaparthy ,



Thank you for posting to the Microsoft community.

Based on the description, it appears that every time I launch Minecraft it says I need to buy Minecraft again.

I'm glad you took the time to consider this for us so we can help you figure it out for you.

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

2. Did you make any changes to your PC prior to this issue?

In your case, you need to log in to your account.

On Minecraft Launcher sign out and sign back in on this part





Kindly select the green button - Sign in with Microsoft

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

Only the migration email you show in your screenshot is received, if you don't remember which email you used for the migration, you will have to contact the game support.

Enter this link

https://help.minecraft.net/hc/en-us/requests/ne...

In the section "What is the Category of Your Questions?" choose the option "Migration Support".

There they will be able to help you with your question.

Remember that this is a public forum and that those of us who participate in it are common players, I am not part of Microsoft support nor can I enter the system, the only thing I can do is provide you with information that might help you.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best regards.

I bought the game from the Minecraft site itself, the top of the screen has a "Buy Minecraft" button

Hi Riley!

Where exactly did you buy the game from? Which store specifically?

Make sure that you sign in your correct Microsoft account from Xbox app, Microsoft Store, and from PC Settings > Accounts section.

You could also reset your Launcher, Xbox app and the Store.
Repair/Reset apps - https://support.microsoft.com/windows/repair-ap...