why is microsoft keep crashing?

Hello, first it's a pleasure to be able to help you today.

My name is Georges C. Welcome to the community.

Hello Nzolo, have you checked if you have the latest version of Windows installed, at 22H2?

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

Thanks, guys!

I've tried streaming on Beam, Twitch, and Youtube. These were the only streaming sites that wouldn't give me an error when I tried to stream or went to the site. Netflix, HBO Go, and Hulu either gave an error or pushed towards the app.

Silver mentions that browsing the internet works just fine. Is this the same for everyone else? Can you guys let me know the names of the other browsing apps you are using, too? I want to dig into this as much as I can to help you out.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Streaming movies makes it crash

By resetting my PC I mean I closed it and then just opened it and I haven't received any code it just crashes and I am on Windows 10.

I'm trying to watch for example tv series on player.pl showmax.com. cda.pl i have permium accounts on this and it's frustrating when i can not watch the stuff for which i pay. Steam is loading. I start watching things on full screen and the app going do
start screen without any error after few minutes. On small screen It's the same thing. Maybe some user will post on the forum what happens to them on xbox. Then maybe we solve the problem. I understand that the solution to the problem needs information from
a larger number of users. So guys write what exactly happens to you then hopefully we will solve it.

Thanks for the sites you're using, Silver! We believe this to be by design at this time. Edge browser does not support all sites, especially when it comes to streaming sites. While it did work previously, updates and tweaks to apps on the console tend to
happen frequently and can change any previous experiences users may have had.

For these sites in particular, it seems like several of them have Roku/phone/Smart TV apps. We suggest reaching out to them to find out if they can create an Xbox One app as well. On our side, you can submit feedback through our
Feedback site. Give the site a search first to make sure that this hasn't already been suggested since the launch of the Spring Update; give the suggestion a vote if you do indeed find one. We do not allow
cross-promotion on our forums from the Feedback site, so we ask that you do not post a link to your suggestion here. However, feel free to share one you found not created by you, or share the one you did make over others forms of communication.

Please do let me know if you have any other concerns! I'm happy to answer what I can.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.