Why is it saying we couldn’t get authorisation for this purchase when I try to buy...

Indian banking laws have changed and ever since the beginning of the year they're having major problems with transactions. You need to contact your financial institution to find out what you need to do

Hi,

I would suggest a few things,

Contact your financial institution or credit card company and enquire about your purchasing allowances and whether you have permission to make online purchases with your payment option.

If the above suggestion does not work try this.

Try removing your payment method and adding again or trying another type of payment method.

The link below will assist you with editing payment methods.

https://support.microsoft.com/en-us...-account-c39dbc30-bc83-30c8-5ea9-d0d94e6dcfe4

Let us know if this does not fix your issue.

Check with your bank
Your bank couldn’t authorise this payment method.

Check with your bank Your bank couldn’t authorise this payment method.

PI-ValidationFailed

2017/11/21 - 13:43:03 UTC

I tried downloading another game and now it says 'This item isn't available from your current location' What? Why would purchasing microsoft points not be the same as purchasing a freaking game? Why is this happening? But when I try to download Tales
of Vesperia again, it still says 'Can't authorise the selected payment option. Please select a different payment option or add a new one'....

nope, just checked everything, even used paypal and credit card to purchase something more expensive online both worked fine, only says caanot authorise payment when i try to use them to buy something from xbox live marketplace