Why is it saying invalid country or region?

Ok what country do you live in

Hi there,

if a code says it is invalid, then it is just that Invalid. If it was already used it would say that the code was already used.

If the code does say it was already used, then you could contact Xbox Support (by Phone or Microsoft Support Chat) they might be able to give you the information. To contact Xbox Support use
http://support.xbox.com/contact-us

If the code says it is Invalid then you will have to contact the store where you purchased the code and also check if the country and region for the code matches your account and or console region.

Let us know the results

also does your account country match the codes country?

like you are trying to reddem a canadian code on an american account

region locked codes wont work accross regions and result in invalid codes

another possibility of to why it says invalid is if your regions don't match (you are in say canada and you got the 360 with the codes in usa) if that is the case it may give you that error as some games are region locked. if you are both in the same region
than all I can suggest is calling support for your region good luck.

Hi there,

if a code says it is invalid, then it is just that Invalid. If it was already used it would say that the code was already used.

If the code does say it was already used, then you could contact Xbox Support (by Phone or Microsoft Support Chat) they might be able to give you the information. To contact Xbox Support use
http://support.xbox.com/contact-us

If the code says it is Invalid then you will have to contact the store where you purchased the code and also check if the country and region for the code matches your account and or console region.

Let us know the results

Hi Wpak,

I did indeed go to Xbox Live Support (only realising they existed after my post) and were successful.

Thanks!