Why is it not letting me buy vc. It keeps saying…”we’re having trouble processing your payment”

Hello,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble buying vc. This issue may be caused by various factors, such as your payment method, your network connection, or the Xbox Live service status. To help you resolve this issue, I would like to ask you a few questions:



- What payment method are you using to buy vc?

- Have you checked your network connection and made sure it is stable and secure?

- Have you checked the Xbox Live service status and made sure there are no issues affecting purchases?



Here are some possible solutions:



- Check your payment method details and make sure they are correct and up to date.

- Check your account balance and make sure you have enough funds to cover the purchase.

- Try a different payment method or add a new one to your account.

- Clear the cache on your console and restart it.

- Contact your bank or card issuer and ask them to authorize the transaction.

Please see: Get help with purchase errors | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello

Thank you for your response. This is the message I keep getting.

"We’re having trouble processing your payment and we’d like to get it sorted out."

it's said"We’re having trouble processing your payment and we’d like to get it sorted out."

I keep getting this message!!!

Contact us at Microsoft support

We’re having trouble processing your payment and we’d like to get it sorted out. Get more info

Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out.

/zvcKzBZFoPm1SwBY9yJsS.13

2021/12/28 - 21:45:29 UTC

in chrome it returns blank page

in firefox it returns the following:

Contact us at Microsoft support
We’re having trouble processing your payment and we’d like to get it sorted out.
Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out.

wGUAP7DS/02CnscE.8.17.9.22
2019/09/25 - 00:59:54 UTC