why is it near impossible to get my Xbox console captures over to my Windows 11 PC?

Voltren Xytech · Jul 23, 2023

when i used windows 10 i would just use the Xbox Console Companion app, but of course some one unqualified or just brainless got to make final choice on upgrading the app to something that gives no access to captures, the game bar cannot connect to the console at all, and best of all one drive doesn't work at all for getting my captures from Point A to Point B, Twitter isnt supported, the Social and Club Feeds don't let you download your own captures, mobile downgrades the quality so low its unusable... so here i am unable to use my own captures in anyway that would make the capture system even remotely usable...

it honestly feels like no thought went into how to keep the capture system alive, and more into the compulsive nature to incessantly upgrade programs that didn't need to be upgraded, like what am i supposed to do, go out and buy a external drive that supports USB 3.0? cause i might as well just use a capture system, and if i need to use a capture system, again, WHATS THE POINT IN HAVING THE INTERNAL CAPTURE SYSTEM?

i am entirely unable to transfer captures at all with the current system setup and no amount of console or PC hard restarts is gonna fix it, nor will a network reset, because its entirely on Microsoft's end...

it apparently partially fixed itself after i cleared out my entire OneDrive storage, but still only works after the 5th or 6th time i try to upload it to OneDrive.... id hardly say thats fixed, but it will tide my over for a bit, but seriously, just let use use the Console Companion App on Windows 11 or make an App specifically for capture transfer between PC and Console

:)

Tomm_A

Hello Voltren Xytech,

Thank you for getting back with the thread.

The topic you are describing is an interesting one and best brought to Team Xbox so that this can be investigated and taken into consideration. You can submit your feedback through different ways. Refer to the link below on how to bring in your concern.

Provide feedback to Team Xbox | Xbox Support

You can use Xbox Report a Problem app or Feedback Hub app for Windows. Know that the solution may not be provided overnight, rest assured every feedback is given equal importance.

Thank you for your cooperation and understanding.

Sincerely,

Voltren Xytech

im well aware on how to make a capture on my PC and access it from my PC, im also well aware on how to take a capture on my Xbox and access it on my Xbox

but my problem lies in the fact that i cannot access my Xbox Captures from my Windows 11 PC in basically anyway that doesn't already defeat the purpose of having a Capture system in the first place

i need a way to transfer between the two devices since the Console Companion App doesn't exist anymore

Voltren Xytech

uh... no im having problems with the fact its not available on Windows 11 at all, and its the only reliable way to transfer captures between a console and PC

and my issue is that since my computer is now windows 11 i have no reliable way to transfer my captures from my Xbox to my PC

Voltren Xytech

ah no, sorry, i should clarify, the captures are made on my series X console, and i need to be able to access them from my Windows 11 PC, but am almost entirely unable

Tomm_A

Hello Voltren Xytech,

Thank you for your prompt response and truly apologized for some delay with our responses from our end.

i need a way to transfer between the two devices since the Console Companion App doesn't exist anymore - This is a good idea and since this feature no longer works currently, we can suggest this through providing your feedback in that way our Xbox team engineers will start to investigate.

Basically, you cannot access the captures from your Xbox console to your Windows 11 PC because the captures in your Xbox device is stored locally in your device. You need to upload it to your OneDrive so that you can access it using your Windows 11 PC by signing in your OneDrive account to OneDrive.live.com. To upload your captures to OneDrive, make sure to have enough cloud storage in your OneDrive to prevent having synching issue or uploading failure. From your OneDrive online storage, you can have the option to download locally in your Windows PC the captures so you can access your saved captures under OneDrive folder in your local drive. If you do not want to save it locally, you will be able to access all your captures in OneDrive online even using multiple devices wherever you go. You will be able to access your captures uploaded in OneDrive under OneDrive\Pictures\Xbox Screenshots.

Additionally, to provide feedback to Team Xbox, see the link below. You can use the Xbox device by downloading Xbox report a problem app or you can use the Feedback hub app in Windows device. See the link below:

Provide feedback to Team Xbox | Xbox Support

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

why is it near impossible to get my Xbox console captures over to my Windows 11 PC?