Why is group posts broken

Hi Trey! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about what happened. I know how upsetting this must be. I would feel the same way if I were on your situation. Let’s work on that.

Have you tried changing your message filter settings?

Press the Xbox button to open the guide.
Select Profile & system > Settings > Account > Privacy & online safety > Message safety.

You may check for all the steps through here https://support.xbox.com/en-US/help/family-onli...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It can be due to your Internet connection. Please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Have you tried any steps so far to troubleshoot the issue?

Hi there! Could you please inform us of the troubleshooting steps you have tried so far if you tried any?

Hi there Will! Christopher here, an Xbox fan and been on Xbox for years already. I would really love to make your day by helping you out. Let's try the following!

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.