Why is an easy game of TriPeaks on 9/16 unsolvable?

Hi there, my name is Gerardo.

Please note that this particular daily challenge is most likely unsolvable, as I've noticed many players encountering the same problem, mentioning that it seems to be unsolvable.

I'll provide you with the following forum thread as a reference where you can see other players experiencing the same problem:

https://answers.microsoft.com/thread/be41a821-95b1-41cd-867b-fdfa1d49c6d8

Given the situation, you should contact Microsoft Casual Games technical support using the following link:

https://microsoftcasualgames.zendesk.com/hc/requests/new

Since the issue is in-game and related to a specific daily challenge, they are best equipped to assist you as they are responsible for resolving these types of issues. They are the ones who develop the game and daily challenges, while we are fellow players like you in this public forum.

I hope you understand this, and I wish you the best of luck!

I agree that September 16, 2023 tripeaks is unsolveable. This sucks!!!

Tommy,

What you've already heard. Tripeaks works. The issue is that the Daily Challenge hand for September 16, 2023, appears to be unsolvable (even though it's graded "Easy"). Several others have already pointed this out.

Can Microsoft either post a solution or provide a new hand?

Hello MikeHalliwell! I'm Kris and I'd be happy to help you with your question.

I have seen others saying the same thing so appears its not just you that is unable to solve it. I know others have submitted reports to MS.

Pyramid and Tripeaks are RNG based, only the daily challenges are checked to be solvable as long as the challenge requires, so unfortunately an unlucky streak may happen and you may get unsolvable boards. I know it's not fun getting a board you cannot
solve at first glance (with pyramid is often easy to spot such cases) but as long as the board generation is random, that may happen.